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Developing skills for account-based marketing (ABM) success

Impact
Published December 4, 2024

Dorothea Gosling brings decades of experience in building account-based marketing (ABM) teams, establishing global centres of excellence, and leveraging technology to enhance impact. In this article, she outlines the core strategies for creating a successful ABM programme, including the value of a strong team foundation.

Achieving long-term ABM success relies on building essential skills and frameworks. When the team is equipped with the right knowledge and support, your ABM strategy becomes more effective. Here are some of the critical areas that contribute to ABM success:

1. Building a strong internal network

Effective ABM demands collaboration. Beyond your core ABM team, developing partnerships with other areas like marketing, sales, and customer support strengthens your approach. Each team brings a unique perspective to customer needs and preferences. Securing executive sponsorship is essential; it helps ensure you have the resources and support to achieve your goals and execute your ABM strategy.

2. Choosing the right ABM mix

There’s no one-size-fits-all approach to ABM. The best strategy depends on factors such as your company’s starting position, market conditions, product complexity, and overarching business objectives. Success often comes from working closely with key stakeholders—including sales, marketing, and executive leadership—to align on the right strategy and approach. Customising your ABM mix to fit your unique context can make a significant difference in achieving lasting results.

3. Providing multi-level training opportunities

Targeted training will strengthen your ABM team and improve outcomes. Comprehensive training programmes that reflect your organisation’s specific goals and systems are key. Inflexion Group collaborates with organisations to offer tailored ABM training, ensuring teams — from beginners to advanced practitioners — can all align and contribute. Investing in training also fosters closer partnerships, as key stakeholders gain confidence in their roles and contributions within the ABM framework.

4. Defining Success

A shared definition of ABM success will ensure all stakeholders understand the objectives and performance metrics. Clear goals provide a roadmap for measuring progress and scaling your ABM efforts. With everyone aligned on these benchmarks, the ABM programme has a solid foundation for continuous improvement.

How Inflexion Group can support your ABM goals

Inflexion Group consists of expert practitioners with hands-on experience in developing and implementing complex ABM strategies. Whether you are setting up an ABM programme, clarifying objectives, or looking for customised training, our team can support you. We also offer a range of open training courses in partnership with B2B Marketing and Propolis including Deal-Based Marketing and ABM Certification for Agencies. Our newest offering, in partnership with AI&Beyond, brings cutting-edge artificial intelligence expertise to account-based marketing through our specialized AI in ABM Bootcamps. These intensive, hands-on sessions empower marketing teams to harness the transformative potential of AI technologies in their ABM strategies. Sign up here for our next AI in ABM Bootcamp.

To learn more about our services, contact us at: info@inflexiongroup.com.

Dorothea Gosling

Dorothea Gosling

Dorothea is an experienced marketing and sales consultant with practical expertise gained in nearly 30 years of helping sales and marketing teams perform better together. Her expertise also encompasses hiring and developing account-based marketing teams, developing global centres of excellence for ABM and Pursuit Marketing (aka DBM) and meaningfully as well as successfully applying technology to aid focus and impact.